A Welcoming Hello for the Future of Australian Micromobility

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Australia is on the cusp of a transportation renaissance and e-bike share service HelloRide is a proven player in building that momentum.

The global organisation brought its brand of share services to Sydney last year and, since then, a diverse mix of users, including students, tourists and local residents has covered more than a quarter of a million kilometres on HelloRide’s trademark blue e-bikes.

“Our patronage levels in Australia and globally are evidence the switch to e-bikes is not merely a trend but an embodiment of a future-ready commuting culture.”

The staggering figure is further evidence of a paradigm shift in how the city moves, as e-bikes emerge as the transport mode of choice for many people – from the bustling streets of Bondi to the cycling paths in the central business district.

Product shot of ebike with city background
HelloRide has surpassed quarter of a million rides by its users in Sydney since launching the share service last year.

Now HelloRide is looking to expand throughout Australia, as increasing demand for greener and more flexible commuting options powers the further rise of the micromobility sector.

“In this vibrant moment of opportunity, HelloRide is eager to extend its partnership with councils across Australia,” HelloRide representative Echo Lu said.

“Our patronage levels in Australia and globally are evidence the switch to e-bikes is not merely a trend but an embodiment of a future-ready commuting culture.”

HelloRide’s new national focus comes as the company launched its 2023 OY19 model e-bike, which embodies the evolution of the sector and HelloRide’s commitment to a strengthened Australian presence.

Shared e-bikes parked on city street
HelloRide’s new OY19 model has a single charge distance of a 120km and introduces new features tailored to withstand vandalism, prevent chain drops, resist rust, and ensure waterproofing.

The OY19 introduces new features tailored to withstand vandalism, prevent chain drops, resist rust, and ensure waterproofing, as HelloRide pioneers progress in the share service sector.

“User feedback on these innovative features has been overwhelmingly positive, underscoring our belief that when technology meets necessity, transformation happens,” Echo said.

“Across Australia, an ever-increasing number of people are making conscious decisions to opt for environmentally-friendly commuting alternatives.”

With 26-inch wheels and an aluminium alloy frame, the OY19 has a single-charge distance of 120km, a 250-watt continued power rating, drum front brakes, roller rear brakes and one of the highest waterproofing ratings.

HelloRide’s optimism is further bolstered by the fact its 250,000km milestone, in a just over a year of operation in Australia, comes at a time when one of the key markets of share e-bike services has been in recovery mode.

Product shot of ebike with city background
HelloRide is a certified carbon-neutral operator and has achieved a saving of 7.4 tonnes of CO2 emissions in Australia alone.

“The return of international students offers a change to further augment the growth of micromobility in Sydney – and beyond,” Echo added.

“This is not an isolated phenomenon. Across Australia, an ever-increasing number of people are making conscious decisions to opt for environmentally-friendly commuting alternatives. A journey on a HelloRide e-bike isn’t just a ride; it’s a statement in favour of sustainability.”

The quiet hum of HelloRide’s zero-emission electric bikes is testament to the company’s unwavering dedication to sustainability. It’s certified carbon-neutral service has achieved a saving of 7.4 tonnes of CO2 emissions in Australia alone.

“That carbon-neutral certification is not a mere tagline; it’s a commitment that echoes in every ride taken by our users,” Echo emphasised.

With a global network in 400 cities – including operating Singapore’s largest bike share service, with more than 10,000 bikes in circulation – HelloBike has the scale, experience and expertise to be an industry pioneer and help solve the challenges that still confront micromobility.

Two people using app for shared e-bike service on city street
HelloRide is working cooperatively with communities to develop solutions for better parking systems and procedures.

“Concerns about share bike parking are valid. As part of working cooperatively with communities, HelloRide has taken this feedback on board and implemented operational improvements,” she explained.

“Our leveraging of technology such as geofencing to encourage better parking practices and consistently educating users are steps in the right direction.

“If cities like Amsterdam and Copenhagen have taught us anything with their exemplary bike cultures, it’s that user education and dedicated infrastructure go hand in hand in crafting a successful micromobility ecosystem.

“Collaboration is key to truly unlock the potential of micromobility. Policymakers can usher in a new age of commuting by prioritising cycling infrastructure, crafting regulations for responsible parking, and amplifying the myriad of health and environmental benefits of cycling.”

People riding bikes on city street
HelloBike Australia became the first share bike operator to partner with peak cycling advocacy group Bicycle NSW and celebrated the collaboration with a group ride through Darling Harbour and surrounds.

At the start of this year, HelloBike Australia became the first share bike operator to partner with peak cycling advocacy group Bicycle NSW, which launched the collaboration with a group ride through Darling Harbour and over the Sydney Harbour Bridge in January.

With its next-generation e-bikes, certified carbon-neutral operations and demonstrated partnerships with city officials, Hello Ride ticks each of the priorities for councils and private customers looking to offer their residents and visitors a modern era of urban mobility.

To discuss the opportunities for a HelloRide e-bike share service for your community, contact HelloRide Australia at australia@hellobike.com.

Further information about HelloRide and its international operations is also available by visiting www.helloride-global.com.

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